Sending push notifications is easy with our web app, which you can access directly from your Shopify dashboard.
Here's a step-by-step guide on how to send a push notification:
1. Log in to your Shopify dashboard and click on the StoreLab app on the left-hand side under “sales channels”.
2. Navigate to the "Engage" tab within the StoreLab web app. It can be found on the top navigation bar.
3. Click the green "Compose Notification" button in the right-hand corner.
4. Input the title of the push notification on the left-hand side under “Title”.
5. Input the message below the title. You'll see a preview of what it will look like on a user's device on the right-hand side of the screen.
6. Depending on the content of your notification, choose the action. You can link to a specific product, collection or URL, under “action” on the left-hand side.
7. A popup will appear and you can use the search bar to select the desired product or collection or input a URL to link to.
Note: We will shortly be rolling out the ability to link to a discount so your customers can copy the discount code straight to their clipboard easily by simply tapping the notification.
8. The web app will pull the image assigned to the product or collection. If you want to upload a different image or no image is assigned within the Shopify product manager, you can upload your own by clicking the "Select an image" grey box below the "Image" title.
9. Once you're happy with the copy, content and image, scroll to the "Schedule delivery" box on the left-hand side.
10. Choose whether you would like to send it now or later. If you choose later, two boxes will appear to choose the date and time you would like to have the notification sent.
The time you choose will send the notification to each user at that time and date in their respective time zones. For example, choosing Tuesday at 7 pm will send to every user at 7 pm on Tuesday within their timezone. To choose to send "now," it will send to all users' devices that have opted into notifications at the same exact time.
11. Once happy with the date and time chosen and you’ve given the content one final check, click the green “schedule notification” button below. Or, to send immediately click the green “send now” button below.
12. If you are sending more than one notification, repeat steps 3-11 until you are done.
Depending on your demographic, we would suggest you read our push notifications best practices guide to inform you of the best time, day, and frequency to send notifications to your customers.