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Route - Protection & Tracking x StoreLab
Route - Protection & Tracking x StoreLab

A step by step on guide on how to set up the Route Integration with StoreLab.

Updated over a week ago

Why Route x StoreLab

Integrating Route with StoreLab allows brands to seamlessly offer carbon-neutral package insurance as part of the checkout process, directly within the app. If a customer's package is lost, missing, or stolen, they can use their acquired insurance to make a claim for their new package.

Important Note: Please make sure your Route-enabled product is enabled for the StoreLab Sales Channel. This will enable Route pricing to be added to your customer's carts'.

How to link Route x StoreLab

  • (1) Open your Shopify Dashboard and navigate to 'Apps' on the left hand side of your screen.

  • (2) Select the 'Route - Protection & Tracking' App from the list of available options.

  • (3) Sign into your Route account on the following page until you have reached your Route Dashboard.

  • (4) Navigate to 'Admin' from the left-hand side menu and you will see a page containing 'Store Details'.

  • (5) Please copy down your Merchant ID & Public API Key as shown in the screenshot below.

  • (6) Now that you have your Merchant ID & Public API Key, navigate to the product you have created for your Route offering in your Shopify Dashboard.

  • (7) Please copy down your Product ID as shown in the screenshot below.

  • (8) On the same page, click on the 3 dots next to 'Publishing' on the right hand side to ensure StoreLab has been enabled as a Sales Channel for this product as shown below.

  • (9) Now that you have your Merchant ID, Public API Key & Product ID - please navigate to the 'Integrations' tab of your StoreLab Dashboard.

  • (10) Find 'Route - Protection & Tracking' within the list of available integrations on StoreLab and press 'Install Now' as shown below.

  • (11) Now please paste in the Merchant ID, Public API Key & Product ID you copied down earlier. Once done, please click 'Save Setup'.

  • (12) Once you have entered the required information and clicked 'Save Setup', this integration will be successfully completed.

Need Assistance?

If you are running into any trouble completing this integration, please don't hesitate to reach out!

You can email us at [email protected] or call us on +44 20 4586 3434 / +1 719 628 5770

A member of our Implementation Team will be in touch to assist you further.

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